Breakdown Assistance

Breakdown Assistance Terms and Conditions

These are very important so please take the time to read them.


This Policy is intended to ensure that all Marlborough Coastguard members receive a consistent, minimum level of service from Marlborough Coastguard within MCG area limits and financial until the National Policy comes in. (This introduction still in progress )

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  • “Coastguard” means any entity that is affiliated with the Royal NZ Coastguard Inc.
  • “Coastguard Member” means a financial member of Coastguard.
  • “Coastguard Base” means a place where Coastguard usually operates from or where a Coastguard Rescue Vessel is usually berthed, moored or launched from.
  • “Non-urgent Assistance” includes but is not limited to the provision of communication support, the making of all stations calls, the coordination of vessels of opportunity, jump starting, basic operational assistance, and towing.
  • “Place of Safety” means a place where Coastguard believes the vessel will be safe taking into consideration weather, sea conditions, time of day, location, condition of the people on board, safety of CRV crew etc. A Place of Safety may include but is not limited to Marinas.
  • “Abandoned” means when everyone including the Coastguard Member leaves the vessel unmanned.
  • “Home Port” means the place where the vessel that the Coastguard Member is aboard is usually berthed, moored or launched from.
  • “12 Mile Limit” means the Territorial Sea as defined under the Resource Management Act.
  • “Coastguard Cost Recovery Rate” means the rate which the Royal NZ Coastguard in consultation with its members determines from time to time is the reasonable reimbursement cost.



    • 1. The following terms and conditions shall apply when Coastguard is providing Non-urgent assistance to a Coastguard Member
    • This Policy does not apply in circumstances where Coastguard determines that there is an emergency or distress situation requiring urgent assistance
    • Nothing in this Policy shall prevent Coastguard offering a Coastguard Member more than the minimum entitlements outlined in this Policy
    • A Coastguard Member shall be entitled to request Non-urgent Assistance in any current membership period without further charge, provided that:
      • At the time of the request, the Coastguard Member is physically present on a vessel which is at sea and requires Non-urgent Assistance;
      • The vessel requiring Non-urgent Assistance is within 18nm of a Coastguard Base; within Queen Charlotte Sound and Tory Channel.
      • The vessel requiring Non-urgent Assistance is not anchored, or secured or otherwise safe at a Place of Safety.
      • The vessel requiring Non-urgent Assistance is not Abandoned.
    • The manner in which Coastguard will provide Non-urgent Assistance is at the absolute discretion of Coastguard. Priority will be given to the safety of Coastguard volunteers and Coastguard Members.
    • Subject always to the above, where the Coastguard Members “Home Port” is within 18nm of a Coastguard Base and is a Place of Safety, the Coastguard Member may request that Coastguard tow them to their Home Port. Coastguard shall however be under no obligation to do so and shall not be required to tow the Coastguard Member beyond the nearest Place of Safety. If the Home Port is more than 18nm( covers to Tory Entrance a Furneaux and Ships cove and East Bay) from a Picton Coastguard Base, then the Coastguard Member shall be towed to the nearest Place of Safety as determined by Coastguard.
    • Should a Coastguard Member request additional services over and above those provided for under this Policy, then this shall be by separate agreement
    • Additional Services may be provided at the sole discretion of Coastguard but in any event the Coastguard Member shall not be charged more than the Coastguard Cost Recovery Rate prevailing at the time;
    • Where a non-Coastguard Member requests Non-urgent Assistance and wishes to become a Coastguard Member, that person shall be charged the membership fee plus the published Coastguard Cost Recovery Rate prevailing at the time. The membership fee shall be then deducted from the total cost of the Non-Urgent Assistance
    • Where a non-Coastguard Member requests Non-urgent Assistance but does not agree to pay the associated fee and costs, Coastguard shall offer to put out an “All Stations” request or contact a commercial operator on their behalf, but otherwise Coastguard shall not be obliged to provide Non-urgent Assistance.
    • No entity bound by this Policy shall seek financial compensation from any other entity bound by this Policy when Non-urgent Assistance has been provided to a Coastguard Member.
    • The Royal New Zealand Coastguard Inc may make fuel reimbursements to any entity bound by this Policy in accordance with any Fuel Reimbursement Policy prevailing at the time.